Your privacy matters to us. This Privacy Policy explains exactly what personal information hottaya collects, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines.
Last Updated: January 2026These highlights summarise the key privacy commitments hottaya makes to every registered player. They do not replace the full policy below — please read the complete text for the binding terms.
All personal and financial data transmitted between your device and the hottaya platform is protected using industry-standard TLS encryption. Data at rest is stored using AES-256 encryption on secured servers.
hottaya does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is used solely to operate and improve the hottaya platform and to comply with legal obligations.
As a player, you have the right to access, correct, and request deletion of your personal data at any time. You may also withdraw consent for optional data processing without affecting your ability to use the core platform.
hottaya processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
We collect only the personal information that is strictly necessary to provide the Services, verify your identity, process transactions, and comply with our regulatory obligations under PAGCOR and Philippine law.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, hottaya will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by law.
hottaya operates the online gaming platform accessible at hottaya.org (the "Platform"), offering live casino games, slots, Color Game, Bingo, Happy Fishing, and related gaming services to players in the Philippines. For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, hottaya acts as the Personal Information Controller in respect of the personal data of registered players and visitors to the Platform.
This Privacy Policy applies to all personal data collected by hottaya through the Platform, including data collected during account registration, gameplay, payment processing, customer support interactions, and your general use of the hottaya website and mobile interface.
hottaya collects the following categories of personal data, depending on how you interact with the Platform:
| Data Category | Examples | Required? |
|---|---|---|
| Identity & Contact | Name, DOB, mobile, email, address | Mandatory |
| Financial | GCash ref, bank name, transaction history | Mandatory |
| Gaming & Behavioural | Session logs, wager history, RG settings | Mandatory |
| Technical & Device | IP address, device type, browser | Automatic |
| Marketing Preferences | Promo opt-in status, communication channel | Optional |
hottaya collects personal data through the following means:
hottaya processes your personal data on the following legal bases under the Data Privacy Act of 2012:
hottaya uses the personal data we collect for the following purposes:
hottaya does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third-party service providers engaged by hottaya are contractually required to process personal data only on hottaya's instructions and to implement appropriate technical and organisational security measures.
The hottaya Platform uses cookies and similar tracking technologies to operate core platform functions, maintain your login session, and analyse Platform usage. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No — required for Platform to function |
| Functional | Remembering your language and display preferences | Yes — via browser settings |
| Analytics | Aggregated usage statistics to improve Platform performance | Yes — via cookie preferences |
| Marketing | Personalised promotion delivery (opt-in only) | Yes — via account settings or cookie preferences |
You may manage your cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will affect your ability to log in and use the Platform. Disabling analytics or marketing cookies will not affect your access to games or account features.
hottaya retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with hottaya's data disposal procedures.
hottaya implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in respect of your personal data held by hottaya:
To exercise any of the above rights, please contact the hottaya Data Protection Officer using the contact details in Section 15. hottaya will respond to all data rights requests within fifteen (15) business days of receipt.
The hottaya Platform is strictly intended for individuals who are at least 21 years of age, as required by PAGCOR regulations governing online casino gaming in the Philippines. hottaya does not knowingly collect personal data from individuals under the age of 21.
If hottaya becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all funds returned, and the personal data deleted in accordance with our data disposal procedures. If you believe a minor has registered on the Platform, please contact our support team immediately.
Where hottaya engages third-party service providers whose servers are located outside the Philippines — for example, cloud infrastructure providers — your personal data may be transferred to and processed in countries other than the Philippines. hottaya ensures that any such cross-border transfer is subject to appropriate safeguards, including:
The hottaya Platform does not contain links to third-party websites for commercial or advertising purposes. Where references to third-party services (such as GCash or PayMaya) appear on the Platform, they are provided for informational context only. hottaya is not responsible for the privacy practices of any third-party service providers, and we encourage you to review their respective privacy policies before providing them with your personal data.
hottaya reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material — for example, where we introduce a new purpose for processing your personal data — hottaya will notify registered players via email or an in-platform notification at least fourteen (14) days before the changes take effect. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by hottaya, please contact our Data Protection Officer (DPO):
hottaya Data Protection Officer
Email (plain text — not a clickable link):
[email protected]
Please copy the address manually into your email client. This address is displayed as plain text only and is not a clickable link.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been respected. Information about the NPC complaints process is available through the NPC's official government channels.
hottaya is built for Filipino players who value both great gaming and genuine data privacy. Sign in and explore live casino, slots, Color Game, Bingo, and more — all in Philippine Peso, all on mobile.
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